Return Policy
Effective Date: 2025.
At Happy bite, we want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, you may return your item within 7 days of receiving your order for a hassle-free return process.
Return Guidelines
1. Eligibility:
• Items must be returned within 7 days of delivery.
• All returned items must be in their original condition, unused, and in the original packaging.
2. Non-Returnable Items:
• Personalized or custom-made items.
3. Return Process:
• To initiate a return, contact our customer service team at happybitedog@gmail.com or (786)3344955 to obtain a Return Authorization Number (RAN).
• Clearly write the RAN on your return package.
4. Shipping Costs:
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• If the return is due to an error on our part, we will provide a prepaid return label.
5. Refunds:
• Once we receive and inspect your returned item, we will process your refund within 5 business days.
• Refunds will be issued to the original payment method.
6. Exchanges:
• To exchange an item, please follow the return process and place a new order for the desired item.
7. Contact Us:
• For any questions regarding returns, feel free to reach out to our customer service team at happybitedog@gmail.com or (786)3344955 .
Thank you for shopping with Happy bite! Your satisfaction is our priority.